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What information do we collect?

We gather data from you when you register on our site, submit a request, buy any services, react to an overview, or round out a structure. At the point when requesting any assistance or enrolling on our site, as suitable, you might be approached to enter your: name, email address, or telephone number. You may, nonetheless, visit our site anonymously.

How do we protect your information?

All provided delicate/credit data is sent is encrypted.

We assured all our customers that their personal information are extremely encrypted which means they're well safe...

After an exchange, your private data (credit cards, social security numbers, financials, and so on) won't be put away on our workers.

Do we disclose any information to outside parties?

We don't sell, exchange, or in any case move to outside gatherings by and by recognizable data. This does exclude confided in outsiders who help us in working our site, leading our business, or adjusting you, since those gatherings consent to keep this data private. We may likewise deliver your data when we accept discharge is suitable to follow the law, implement our site strategies, or ensure our own or others' rights, property, or wellbeing.

Children's Online Privacy Protection Act Compliance

We are consistent with the prerequisites of COPPA (Children's Online Privacy Protection Act), we don't gather any data from anybody under 13 years old. Our site, items, and administrations are completely coordinated to individuals who are in any event 13 years of age or more established.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

How long we retain your information?

At the point when you register for our site, we cycle and keep your information we have about you however long you don't erase the record or withdraw yourself (subject to laws and guidelines).

“Customer First” is one of our four core values. To follow through on this promise we need to know more about you – while respecting your privacy. 

To carry out your purchase agreement, we use data provided by you when you use our services or contact us. This data could be your name, email address, address, phone number, birth date and the like. Our customer care services additionally use your order ID when you have an inquiry about your order.

We have an automated system that may use your personal data to prevent and fight fraud

We may use your personal data to improve our services and increase the quality of our platforms (webshops and mobile app), as well as for direct marketing purposes which may include analysing, segmenting into profiles and building online audiences. 

By having a better understanding of you and your preferences, we are able to offer a personal and authentic experience. This includes marketing and transactional communications you receive from us, as well as other notifications and advertisements you see on our platforms. In the mobile app, we might ask to connect with your contacts in your phonebook, in order to send codes to your loved ones. Always with your permission.

In line with the US Children’s Online Privacy Protection Act (COPPA) - we do not collect or sell the data of minors. Children under age 16 are strictly prohibited from using Nulpay.com’s platforms. Children above 16 may only do so if they have permission and direct adult supervision. You are responsible for any activity conducted by a minor on our platforms.

We only keep your data for as long as necessary to deliver our services, unless we’re legally obliged to keep the data for a longer period.

In order to process your purchase, we may need to share your personal data with third parties like payment agencies and other companies for the completion of the relevant services. Rest assured we will never sell your data to anyone. “Sale” is broadly defined under the CCPA and where this may include interest-based advertising or other data collection uses, we will comply with applicable law as to those activities. You always have the right to opt out of interest-based advertising. 

In a few cases, we might have to pass on personal data to companies situated outside the European Economic Area. Naturally, the security of your data remains a priority. We’ll always require an adequacy decision from the European Commission or ensure other precautions or arrangements like standard model clauses.

Our platforms use functional, analytical, and tracking cookies. We need functional cookies in order for the platforms to function properly and to complete your purchases. We place the other cookies to offer you tailored web pages. Some of these cookies are placed by external parties. In our Cookie Statement, you will find more information on this topic.

If you do not want to receive any emails or other communications from us, you may always unsubscribe. If you choose to unsubscribe, you can do so via the unsubscribe link in emails received from us. 

You have the legal right to ask us to inspect, rectify, or erase all personal data that we’ve stored about you. You also have the right to object to or limit the processing of your data, and transfer it in a machine-readable format.

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